Serving New London County & All of Connecticut

Your Technology,
Finally Working.Expert IT support that comes to you

Shoreline IT Solutions delivers expert, hands-on tech support directly to your home or business across Connecticut. No drop-offs. No call centers. Just Soufyane Ballouki — your local Connecticut IT specialist — fixing what matters.

Schedule a Visit 860.772.7912
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5-star rated by local families & businesses★★★★★
🔒
100%
Secure & Trusted
⚡
Fast
Same-Day Response
<strong>Soufyane Ballouki</strong>
Soufyane Ballouki
Digital Navigator · IT Specialist
Key Services
✓
Computer setup & repair
✓
Wi-Fi & network troubleshooting
✓
Data backup & security
✓
Printer & device support
✓
App & software guidance
💻Computer Repair
📶Wi-Fi
🔒Data Security
🖨️Printer Support
📱App Guidance
🏢Small Business Tech
⚡Same-Day Response
🏠Mobile Service
⭐5-Star Rating
💻Computer Repair
📶Wi-Fi
🔒Data Security
🖨️Printer Support
📱App Guidance
🏢Small Business Tech
⚡Same-Day Response
🏠Mobile Service
⭐5-Star Rating
Who We Are

A Real Expert.
A Real Neighbor.

Soufyane Ballouki is not a call center. He is your Connecticut-based technology specialist and a recognized Digital Navigator at New London Adult & Continuing Education, where he helps students, staff, and families across Connecticut navigate modern technology every single day.

"I believe everyone deserves patient, clear tech support in plain English — no jargon, no judgment. I come to you, so you never have to stress about bringing your equipment anywhere."

Groton, CT — Serving All of Connecticut
Mobile On-Site
Digital Navigator
Home & Business
Same-Day Response
Plain English
🎓
Digital Navigator
New London Adult & Continuing Ed.
✓ Recognized Expert
CT
Licensed & Local
★★★★★
5-Star Rated
<strong>Soufyane Ballouki</strong>
What We Do

Solutions for Every
Tech Problem

💻

Computer Setup & Repair

New computer configuration, slow system tune-ups, virus removal, OS troubleshooting, software installs, and hardware diagnostics.

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📶

Wi-Fi & Network Help

Router setup, dead zone fixes, speed optimization, VPN configuration, smart home connectivity, and network security.

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🖨

Printer & Device Support

Printer setup and troubleshooting, mobile device syncing, smart TV configuration, and all peripheral support.

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Data Backup & Security

Cloud and external backup setup, password managers, antivirus, scam protection, and digital security audits.

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📱

App & Software Guidance

Patient help with email, video calls, social media, online banking, streaming, and everyday apps.

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🏢

Small Business Tech

POS setup, business email, staff workstations, shared drives, cybersecurity, and ongoing tech support for small teams.

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Clients Served
0
Star Rating
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Towns Covered
0
% Satisfaction
How It Works

Simple. Fast. Done.

Getting your tech fixed in Connecticut has never been easier. Three steps and you're back up and running.

📞
Call or Text

Reach out by phone, text, or the contact form. We respond the same day — usually within hours.

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📅
We Schedule a Visit

We come to your home or office at a time that works for you — including evenings and weekends.

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✅
Problem Solved

Soufyane Ballouki fixes the issue, explains everything in plain English, and makes sure you're confident before leaving.

★★★★★
Leave a Review
Shoreline IT Solutions · Groton, CT
Why Choose Us

The Personal Touch
Big Companies Miss

We are not a franchise or a helpdesk ticket. Shoreline IT Solutions is built entirely on trust, expertise, and showing up for the community.

01
🏠

We come to you

No hauling equipment. Soufyane Ballouki visits your home or office at a time that suits your schedule — evenings and weekends welcome.

02
💬

Plain English only

We explain everything clearly — what went wrong, how it was fixed, and how to stop it happening again. Zero jargon.

03
🎍

Community-recognized expert

As a Digital Navigator at New London Adult & Continuing Education, Soufyane Ballouki is trusted by families, seniors, and local businesses daily.

04
💰

Transparent pricing

No hidden fees. No surprise charges. You will know exactly what it costs before any work begins. Always.

★★★★★

"Soufyane Ballouki set up my entire home network and walked me through every step. The patience and clarity he brings is unlike anything I have experienced from a tech person before."

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Margaret R.
Groton, CT
★★★★★

"Our small bakery had printer and network issues for months. One visit and everything was fixed. Honest, professional, fair pricing. He is our go-to tech person forever."

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David L.
New London, CT
★★★★★

"As a senior, I was terrified of my new laptop. Soufyane Ballouki came over, set everything up, and spent two hours teaching me. I have never felt so comfortable with technology."

JT
Joyce T.
Waterford, CT
Service Coverage Area
All ConnecticutGrotonNew LondonMysticWaterfordLedyardNorwichStoningtonEast Lyme+ More
Get In Touch

Let's Fix Your
Tech Today

Message us and Soufyane Ballouki responds the same day. Or call or text directly.

📞
Call
860.772.7912
💬
Text
860.772.7912
✉
Email
📍
Based In
Groton, CT 06340 — Connecticut
Google Reviews
★★★★★ See Our Reviews
🚗
Mobile Service — We Come to You

No need to leave home or your office. Soufyane Ballouki brings the expertise directly to you.

Send a Message
We will respond within a few hours — usually the same day.
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